Return and Refund Policy
At Maternityshoots, we take pride in delivering memorable experiences and beautiful moments through our photography services. However, we understand that sometimes plans can change. This policy outlines our guidelines on cancellations, rescheduling, and refunds.
1. Booking Cancellations
You may cancel your photoshoot session up to 7 days before the scheduled date for a full refund of your session fee. Cancellations made within 7 days of the session may not be eligible for a refund, as time is reserved exclusively for your shoot. Moreover, cancellation is not allowed when sanitization process is done.
2. Rescheduling
We’re happy to reschedule your session once, free of charge, if you notify us at least 48 hours in advance. Short-notice rescheduling requests (within 48 hours) may be subject to an additional fee.
3. Refund Eligibility
Refunds will not be issued for:
Services already delivered (e.g., completed shoots, editing work, or delivered photos)
No-shows or cancellations made less than 48 hours before the session
Custom or special session packages that involve advance planning or third-party bookings
In the case of exceptional circumstances (such as emergencies), refund requests may be reviewed at our discretion.
4. Digital Deliverables
Once edited photos or videos have been delivered, they are non-refundable.
We ensure every image is crafted with care, and minor revision requests are usually accommodated within the scope of the agreed package.
5. Payment Method & Refund Timeline
If your refund is approved, we will process it using your original payment method.
Refunds are typically issued within 7–14 business days, depending on your bank or payment provider.
6. Physical Deliverables (if applicable)
If you have ordered physical items such as albums or printed photos:
These are custom-made and therefore non-returnable unless defective or damaged upon delivery.
In case of damage, please contact us within 48 hours of receiving the item with supporting photos.
7. Contact for Support
If you have questions or wish to discuss your booking, feel free to contact us:
📧 Email: contact@shivamkumargupta.com
📞 Phone: +91-7477344560
📍 Address: 8th Ave, Near Maharashtra Mandal, Bistupur, Jamshedpur, Jharkhand – 831001
We are committed to handling all requests with care and understanding.